Craft & Communicate

A reporting platform that’s part of the agency’s service, not just the work behind it.

Getting the numbers was part of the work.

Craft & Communicate’s reporting involved finding performance numbers by hand. I built a client-facing platform to bring that work together, with client management and data that updates live.

The finished platform is also an offering the agency can sell to its customers. That gives the work a place in the agency’s service, beyond the process of assembling a report.

Finding the numbers by hand

Performance numbers had to be gathered for reporting.

The work I brought together

A client-facing reporting platform

Performance data
Live-updating data for reporting.
Client management
The agency’s clients managed alongside their reporting.

Part of the agency’s serviceAn offering Craft & Communicate can sell to its customers.

Craft & Communicate’s reporting, illustrated. This shows how the work fits together, not a product screenshot or measured results.

Built around the business.

The reporting, the client management, and the customer-facing experience belong together. This is the kind of work I like: understanding how the pieces fit, then giving people a useful way to work with them.

What’s getting in the way of your work?

You don’t need to arrive with a software specification. Bring one example of work that takes more than it should. The hour is about your work, not a pitch.

Book a free Walkthrough

About an hour. A written report within three business days. Yours to keep.